Downs and Associates, Inc. has been providing my business insurance for about 8 years. They have always provided an excellent product at a very competitive price. Brian has taken great pains to review my coverage and recommend changes that he thought were appropriate. The combination of Downs and Associates, Inc. and The Erie Insurance Group offer a great insurance program, quick claims processing and a great price.
Don Sever CR NARI Metro DC Past President
Prompt and accurate processing of the insurance coverage on our ever changing vehicle fleet has been one of the most beneficial aspects of our relationship with Downs and Associates. As one of the largest independent office machine dealers in the Washington D.C. metro area, Copy Doctors, established in 1986, has an ever changing cycle of vehicles for delivery, field service, and management. The good people at Downs and Associates are always up to the task of managing the insurance needs of our business.
Rick A. Stockwell President Copy Doctors, Inc.
Thanks to Brian's expertise our company cost for business, auto & liability were drastically cut. We appreciate Downs & Associates responses to our inquires and highly recommend them as our Insurance Carrier
Trish Schroeder Schroeder Design/Build
I rely on the service and advice Brian Downs and Downs & Associates, Inc. gives to me and my company. He reviewed my company insurance policies and made suggestions to improve it, which included more coverage at significant savings. Because of their professional service Downs & Associates also handles my personal life, auto and home insurance. I would and do recommend them to any one asking for a great insurance provider.
Peter Ferry, President Remodel Virginia
Dear Brian - just a quick note to tell you how much I appreciated your taking the time to explain, in detail, the various options we have for insuring our vacation property. It really set our minds at ease knowing that we can trust your judgment about insuring our mountain home-away-from-home. We look forward to having you review all of our other insurance needs, both personal and business, alike. Thanks again for all your help.
Greg Smith President Greg Smith Company, Inc.
Brian Downs came in, reviewed our current policy, and gave us a price on what we were currently insured for. He literally saved us thousands of dollars. Then, he also showed us where we could improve our coverage and where we could eliminate some unnecessary charges. Brian takes the time to meet with us, to answer all our questions and to explain the process. His office staff members are superb in efficiency and in their sense of humor! Brian’s honesty is above and beyond. He has become a solid friend as well as a treasured insurance agent.
Sharon E. Rainey Home Equity Builders, Inc. 752 Walker Road, Suite C Great Falls, VA 22066 Phone 703-759-2530 www.hebinc.com
Patrice Olivier-Wilson, President, Biz-comm, Inc.
Brian Downs and Downs & Associates has been extremely helpful in helping me organize insurance both for my business and for my personal life. They now handle all of our insurance needs. Brian gives straightforward advice that helps us make the right decisions. I finally feel that we have the right level of insurance in place to protect us. A big plus is that we've saved money as well!
Victoria Downing, Remodelers Advantage Inc.
Without the excellent service that Brian has provided over the years, my company literally would not exist today! We had a catastrophic event in 2004, and Brian's diligence in making sure that our coverages were appropriate for our needs is what made it possible for us to survive and get through this event. I cannot say enough about the value of his service to our business. And Erie's treatment of the issue was quite fair and reasonable. My company exists today, after the fire, thanks to Brian Downs and Erie Insurance!
Brian has saved us thousands from our previous insurance agent by looking closely at our business and what our needs are. It is a huge relief because I have full confidence that we have the exact right coverage at the best price point. Brian understands construction companies inside and out and is one of the few vendors I continually recommend without hesitation.
I would highly recommend Brian Downs. I have hired his firm for the insurance that covers my family and myself and I trust him completely for what I need. Brian is not only a person you will most certainly enjoy engaging but also a person you can know you can trust. He is smart, honest and down to earth and I consider him a confidant and a friend. His cool manner puts you at ease but you can see the intensity and seriousness in his professionalism. His company and team are some of the best.
I'd like to take a moment to express my feelings toward you, Downs Insurance, and all staff members. I've been associated—as a customer—with the Erie Insurance family since May 1985, when John Clark was managing the Alexandria office. My wife and I started out with our auto insurance policies at the beginnng and over the years have added two homes (primary and vacation), a motorcycle, and a boat. Working in an industry where your career can be made or lost based on the quality of customer service provided, I know how difficult it can be to gain and retain good customers. I continue to see this quality with Darren time and again. Additionally, whether Darren, Pat, Lana, Scott, or any of the Downs' associates answers the telephone, I get the same top-notch service and friendly attitude. That's what has kept me with Erie/Downs Insurance for almost 20 years, and hopefully 20 more. Keep up the good work guys!
Mike Krange First Horizon Home Loans
I have been with Downs Insurance for the last 6 years. From a standpoint of service and care, I have never received the total care and commitment from any insurance carrier the way I have from Brian. But the service and commitment from Downs Insurance doesn't stop there. Brian is now taking care of our home and my 21 year old daughter's insurance. Why? Because of the trust and integrity that Brian has shown my wife and me over the years for our business and personal policies. Brian goes the extra mile for all his policyholders; his word is his bond. Without question, the level of service is without hesitation the best this area has to offer. Ethics, morality, caring and total honesty -- that's the package that comes with Brian when he services our insurance policy. That's why Home Equity Builders and the Rainey family have chosen this company.
Jeff Rainey President Home Equity Builders, Inc.
Downs & Associates, Inc. (Brian, Lana and the whole team) consistently deliver and meet all of our insurance needs. As a new company in 2001, we were faced with an overwhelming myriad of insurance options. Brain helped us cut through all the choices and set up just the right policies for our new and growing company.
Steven Larsen, CR Larsen Design/Build Associates, LLC